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Experian services unavailable

Oct 28 at 10:01am HDT
Affected services
Production

Resolved
Oct 28 at 10:01am HDT

We had a quick 3-minute outage in production where prequalification services didn’t work due to untimely updates to Experian keys. The root issue was that updated credentials weren’t deployed immediately, causing temporary authentication errors.

We’ve now updated our deployment process to handle breaking changes like this during scheduled after-hours maintenance to avoid future hiccups. We apologize for any inconvenience this may have caused and are committed to ensuring smoother deployments moving forward.