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Experian services unavailable

Oct 28, 2024 at 7:01pm UTC
Affected services
Production

Resolved
Oct 28, 2024 at 7:01pm UTC

We had a quick 3-minute outage in production where prequalification services didn’t work due to untimely updates to Experian keys. The root issue was that updated credentials weren’t deployed immediately, causing temporary authentication errors.

We’ve now updated our deployment process to handle breaking changes like this during scheduled after-hours maintenance to avoid future hiccups. We apologize for any inconvenience this may have caused and are committed to ensuring smoother deployments moving forward.